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New to NEO Find?
Table of Contents
What is NEO Email Finder
Stop Searching, Start Finding Your Emails
Finding messages is a breeze
The only tool NOT searching for your emails
Companion product for Microsoft Outlook
How NEO Works with Microsoft Outlook
A single Catalog for all your Outlook
message stores
Indexing and the Catalog
How NEO works with Exchange Server
NEO is a client-side product
You can organize your Mailbox, your PSTs
and IMAP message stores
Using your offline message store (OST)
Ways to start NEO
It's best to start NEO Find when Outlook
starts and keep it running
NEO Find and the system tray
Start NEO manually
Closing NEO
Closing NEO Find automatically with Outlook
Get help from within NEO
Support and Feedback
A short introduction to NEO Find
Finding Messages Quickly
Use the Correspondent to find all your
messages
Search within a Correspondent folder
Search on Conversation
Free Search
Jump to containing folder(s)
Your Addresses
About Your Addresses
Auto-detecting your addresses on catalog
creation
Adding and removing addresses
Options
General Options
Reading Pane Options
Formatting Options
Miscellaneous options
Other Ways to Customize
Resizing the Reading Pane
Resizing panes
Changing Folder List sort order
Changing Reading Pane fonts
Moving the View tabs
Undocking and docking views
Adding and changing columns
List pane Name column
Customizing toolbars and the menu
Customize menu and toolbar options
Email Improperly Configured on your
computer
Switching Between NEO and Outlook
Interacting with Outlook items
Switch quickly to Outlook
Work with Outlook mail folders
Interacting with Contacts and Address Books
When creating new Correspondent folders
How NEO Works with Exchange Server
NEO is a client-side product
You can organize your Mailbox, your PSTs
and your IMAP folders
Using your offline message store (OST)
Reminder – Synchronize each
time you re-connect to the LAN
Synchronizing with Outlook
How it works ... in a nutshell
Always run NEO
Overview - Views
The power of NEO Find
Using views
Outlook View
Correspondent View
Search View
Once messages are found
Open a message (Enter or Ctrl+O)
View message thread (F7: Search for
Conversation)
Reply to a message (Ctrl+R)
Reply to all respondents in a
message (Ctrl+Shift+R)
Forward a message (Ctrl+F)
Jump to Folder (Ctrl+J)
Use message as attachment
File message to another folder
(Ctrl+F)
Mark Read/Unread (Spacebar /
Shift+Spacebar)
Delete a message (Del)
Moving Back and Forward
Search on Conversation
About 'Conversation'
Deleting Messages
Deleted messages go to Deleted Items
Deleting saved search folders (Alt+Del)
Undoing Actions
Viewing Message Properties
Message Symbols
NEO’s Reading Pane
Reading Pane Options
Clicking Links to Launch Your Browser
Resizing the Reading Pane
Keyboard shortcuts
Changing Reading Pane Fonts
HTML messages
Plain text messages
Microsoft Outlook Rich Text
Choosing the HTML Reading Pane Viewer
What is the HTML Reading Pane?
Which viewer should you use?
More information about Email Security
Filtering Overview
Filter basics
Filtering in NEO Find
How to tell when a filter is on
Clearing a Filter
Overview to Folder Lists
Folder Basics
Common folder operations
Special folder operations
Finding Folders in the List
Sorting the Folder List
Expanding and Collapsing the Folder List
Top-level folders – New, Current and
Dormant
Automatic organization
Manual organization
Folder Properties
General Folder Properties
Top-level folder properties
Correspondent folder properties
Overview – Outlook Folder List
Working with user-defined folders
Viewing user-defined folders in NEO
Moving messages to Outlook folders
Copying messages to Outlook folders
Excluding folders from being organized in
NEO
Overview
Overview
Correspondent Folders
Keeping Your Addresses Up to Date
Working with Correspondent Folders
Keeping name folder information up to date
How to update correspondent names
Combine two names / folders
Updating address information
Entering Email Addresses and Names
Renaming Correspondent Folders
Overview - Attachments
Attachment security
Microsoft E-mail Security Update installed
Microsoft E-mail Security Update NOT installed
Opening attachments
Saving attachments
Removing attachments
Searching
Entering search words and phrases
Easiest way to start a search
Entering search parameters
How to enter words to search
Search expressions and examples
About word indexing
Automatic background word indexing
Manually updating the word index
Saving Searches
About Search Folders
Working with Search Folders
Searching in a Folder
Excluding Excluded and Deleted Items in
Search
Why saved searches are useful
Search on Conversation
About 'Conversation'
Excluding Spam Folders from NEO
How to exclude folders from NEO
How it works
About Synchronizing with Outlook
How it works ... in a nutshell
How to stay synchronized
Recommended way to stay synchronized
How to synchronize manually
Choosing message stores to keep
synchronized
Catalog Overview
Your first catalog
Multiple catalogs
Catalog Basics
Opening and Closing a Catalog
Opening a catalog
Closing a catalog
Your Message Stores
Message stores defined
Moving or closing your Outlook message
store (Personal Folder, PST)
Adding and removing message stores
Set a time limit for older messages in the
Catalog
Catalog Properties
General tab
Messages Stores tab
Creating and Deleting Catalogs
Creating a New Catalog
Deleting a Catalog
Catalog Maintenance
Rebuilding a Catalog
Restoring a Catalog from Backup
Backing up and restoring the catalog
Locating and moving the catalog
How to buy NEO Find
How to register your license
Your license
Entering your license information
Transferring your license to another
computer
Reinstalling NEO on an existing system
Checking for product updates
Determining Your NEO Version
Thanks for trying NEO!
Using NEO
Find
Downloading,
Installing, Licensing ...
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Privacy Policy
Trademark Notices