Many people use programs to automatically detect and isolate spam (junk mail) into one or more Outlook folders. Later versions of Outlook have this feature built in, and many third party programs have more extensive capabilities.
NEO supports these programs by allowing you to exclude messages going into these spam folders from NEO folders. The excluded messages are still viewable in your Outlook folders (via NEO's Outlook view) - they just aren't included in NEO's Correspondent Folders.
You can exclude any Outlook user folder that you define. In fact, it isn't restricted to spam folders. You may want to choose to exclude other user-defined folders too.
· Right-click the folder in NEO Outlook view and choose Folder properties,
· Check the "Folder is not organized into NEO folders" checkbox
· When a message is moved into your designated spam folder, the message is excluded from NEO. If it is moved out of your spam folder, it becomes included in NEO.
· This happens whether your program automatically handles the message or you handle it manually.
· Excluding starts from the time in which you add the folder to the list in NEO, and stops when you remove it. Therefore it may be that your designated folder has some messages that are excluded and some that are included. We recommend that you empty the spam folder before adding it to the NEO list.