Welcome to Caelo's NEO Pro 10.0 Beta Program
Welcome
This document describes the Beta program for our upcoming NEO Pro 10.0 product. If you like to use and test this new version, please read this information and be sure to follow the instructions in the "How to Participate in the Beta" section. If you can't participate, that's OK too.
It's really quite easy to participate. We're not asking for extensive testing - just to use the new NEO Pro as you normally would and report back any anomalies found. In this document you'll also find information how to back out and go back to your previous NEO Pro version.
About this release
This 10.0 beta release will run using a special beta license. After the beta period, a regular (30 day) evaluation license will be available for all beta users before deciding to purchase the upgrade. If needed, additional beta upgrades may be released. Also we may extend the Beta period if needed.
What's in this beta release
This is a fully functional build.
New Features / Issues addressed / Known issues
- Please check our knowledge base article T1260 for latest details.
How to participate in this Beta program
- Download NEO Pro 10.0 beta using one of the following links (check here to find bitness of your Outlook program):
- Close NEO and Outlook.
- If this is your first time using NEO Pro, simply download and install the product.
- If you have an earlier version of NEO Pro installed, run the installation over your current release – there is no need to de-install first. NEO Pro 10.0 will use a copy of your earlier settings at a different registry location. In case you need to go back to your previous version, your original settings are used again.
- If this is the first time you install NEO Pro 10.0 beta, please send us an email by going to Help | Get Support | Report a Problem. This email will tell us about your environment which is important for us to check coverage of different configurations.
- All your preferences and options will carry forward as you upgrade from your earlier NEO Pro version.
- What to test? Basically, we just want you to use NEO Pro as you normally would and send us your feedback! See next section.
How to provide feedback
Please report:
* Program errors through the normal Error Reporting dialog
* Problems, instabilities, issues, comments to support@caelo.com
For questions about the beta, the release or product and how to use it:
* Email product@caelo.com or support@caelo.com
How to download the beta version
You can download NEO Pro 10.0 beta using one of the following links (check here to find bitness of your Outlook program):
How to back out and go back to your previous NEO Pro version
- Note the location of your catalog in NEO Pro by going to File tab, Catalog Properties (as you will have to rename the catalog in following steps)
- Close Outlook and NEO Pro
- Uninstall NEO Pro 10.0 (choose not to remove catalogs) from Control Panel, Programs, Uninstall a Program
- To use your previous catalog again, go to the folder containing your catalog, delete (or rename) the Catalog.db file and rename Catalog_PreNP10.db to Catalog.db
- Download the latest NEO Pro 9 release from our website and install it.
- Your original license and settings will be applied again.
Quick FAQ
Q: Do I need a special licenses for this?
A: Yes, when starting NEO Pro 10.0 a special beta license will be fetched from our licensing server. Your original license will not be affected and will remain on your system.
Q: How long will the Beta last? What can I expect?
A: Current beta licenses will be valid until August 15, 2026. If needed, we may extend this beta to allow uninterrupted usage until final product is available. We may provide interim builds and additional beta versions.
Q: What happens when the beta period ends?
A: After the beta period, all (beta) users can run NEO Pro 10.0 using a normal (30 day) evaluation license. After this period a NP10 (upgrade) license will be needed for permanent usage of this new release.
Q: What will pricing be for upgrade licenses?
A: Pricing for the upgrade licenses have not yet been determined but will most likely be comparable with upgrade prices used for NEO Pro 9.
Q: Can I upgrade from any previous NEO Pro version?
A: As far as we can see now you can upgrade from NEO Pro 7 or later without problems to NEO Pro 10.
THANK YOU for participating in our Beta program and sending us your feedback!
Last updated: 3 July 2026