Reference
Keyboard shortcuts
Main folders
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F8 |
Go to Inbox |
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F11 |
Go to Active Mail |
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F10 |
Go to To Do folder |
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Shift+F10 |
Go to Flagged folder |
Launching weblinks
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Click link |
Launch weblink in current browser window |
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Shift+Click link |
Launch weblink in new browser window |
Switching Views within NEO
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Alt+H |
Switch to Hot view |
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Alt+C |
Switch to Correspondent view |
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Alt+B |
Switch to Bulk Mail view |
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Alt+G |
Switch to Category view |
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Alt+U |
Switch to Status view |
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Alt+D |
Switch to Date view |
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Alt+A |
Switch to Attachment view |
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Alt+O |
Switch to Outlook view |
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Alt+S |
Switch to Search view |
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Alt+V |
Toggle Conversation View on/off |
Organizing and Categorizing Messages
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Ctrl+I |
File to Quick File folder (or Backspace if so configured) |
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Ctrl+Alt+V |
Display Quick File Recent menu (or Backspace if so configured) |
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Shift+Ctrl+V |
File to folder |
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Ctrl+T or Alt+Z |
Categorize message (open Category Picker) |
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Ctrl+Alt+T or Ctrl+Alt+Z |
Open Category Picker with focus
in edit box |
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Shift+Ctrl+T |
Edit category in reading pane |
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Shift+Ctrl+F3 |
Find Category - go to view to set filter |
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Shift+Ctrl+E |
Re-organize Message |
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Shift+Ctrl+X |
Block Spam Sender |
Changing Message Status
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Ctrl+B |
Edit Subject in Reading Pane |
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Spacebar or Ctrl+Q |
Mark as Read |
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Shift+Spacebar or Ctrl+U |
Mark as Unread |
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F12 |
Make Inactive (or Backspace if so configured) |
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Shift+F12 |
Make Active (or Shift+Backspace if so configured) |
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Alt+0 / ` |
Remove To Do |
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Alt+1 |
To Do - High |
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Alt+2 |
To Do - Normal |
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Alt+3 |
To Do - Low |
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Ctrl+G |
Flag using default Flag |
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Shift+Ctrl+G |
Remove Flag |
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Ctrl+K |
Keep |
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Ctrl+P |
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Message Actions
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Ctrl+N |
New Message |
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Ctrl+E |
New Message To Correspondent |
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Ctrl+O or
Enter |
Open Message |
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Ctrl+R |
Reply |
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Shift+Ctrl+R |
Reply All |
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Ctrl+F |
Forward |
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Del or Ctrl+D |
Delete (move to Deleted Items) |
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Shift+Del |
Permanent Delete |
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Ctrl+S |
Save message to Drafts (when message is open) |
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Ctrl+Enter |
Send message (when message is open) |
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Alt+Enter |
Message properties |
Jumps to other areas
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Ctrl+J |
Jump to (Correspondent) Folder |
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Ctrl+F3 |
Find Correspondent |
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Shift+Ctrl+F3 |
Find Category |
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Shift+Ctrl+F |
New Search |
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Ctrl+Alt+F3 or Alt+X |
Search in Folder |
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Ctrl+Alt+F |
Search on Conversation |
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Ctrl+Shift+O |
Open Contact |
Folder List
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Ctrl+H |
Make folder Hot |
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Shift+Ctrl+H |
Remove folder from Hot |
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Shift+Ctrl+V |
File to folder |
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Alt+Del |
Remove folder (does not delete messages) |
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Del or Ctrl+D |
Delete folder (deletes messages) |
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F2 |
Rename folder |
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Shift+Ctrl+E |
New folder |
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Num + |
Expand current folder in Folder List |
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Num - |
Collapse current folder in Folder List |
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Shift+Ctrl+Num + |
Expand all folders from anywhere in list |
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Shift+Ctrl+Num - |
Collapse all folders from anywhere in list |
Switching to Outlook
|
Ctrl+0 |
Switch to Outlook current location |
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Ctrl+1 |
Switch to Outlook Inbox |
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Ctrl+2 |
Switch to Outlook Calendar |
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Ctrl+3 |
Switch to Outlook Contacts |
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Ctrl+4 |
Switch to Outlook Tasks |
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Ctrl+5 |
Switch to Outlook Notes |
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Ctrl+8 |
Switch to Outlook Journal |
New Outlook Items
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Shift+Ctrl+A |
New Outlook Appointment |
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Shift+Ctrl+C |
New Outlook Contact |
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Shift+Ctrl+J |
New Outlook Journal Entry |
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Shift+Ctrl+K |
New Outlook Task |
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Ctrl+N |
New Outlook Message |
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Shift+Ctrl+N |
New Outlook Note |
Working with the List and Reading Pane
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Ctrl + Up or Ctrl + , |
Move to previous message |
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Ctrl + Down or Ctrl + . |
Move to next message |
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Shift+Ctrl +Alt
Up/Down |
Scroll List Pane without changing focus |
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Home |
To first message or start of message |
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End |
To last message or end of message |
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Alt+V |
Toggle Conversation View on/off |
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Right Arrow (à) |
Expand conversation (in
Conversation View) |
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Left Arrow (ß) |
Collapse conversation (in
Conversation View) |
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Alt+Enter |
Message properties |
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Ctrl+Alt+Up |
Reading Pane On |
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Ctrl+Alt+Down |
Minimize Reading Pane |
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Ctrl+Shift+Up |
Increase Reading Pane |
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Ctrl+Shift+Down |
Decrease Reading Pane |
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Ctrl+Shift+PageUp |
Maximize Reading Pane |
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Ctrl+Shift+PageDown |
Restore Reading Pane |
Actions generally available anywhere
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F1 |
Help |
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Ctrl+F3 |
Find Correspondent - go to view to set filter |
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Shift+Ctrl+F3 |
Find Category - go to view to set filter |
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Shift+Ctrl+F |
New Search |
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Ctrl+Alt+F |
Search on Conversation |
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F3 |
Filter folder names of current view |
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F10 |
Go to To Do folder |
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Shift+F10 |
Go to Flagged folder |
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F8 |
Go to Inbox |
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F11 |
Go to Active Mail |
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Shift+Ctrl+B |
Open Address Book |
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Ctrl+L |
Toggle filter on/off |
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Shift+Ctrl+L |
Clear filter |
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Ctrl+M or F9 |
Send/Receive Mail |
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Tab |
Cycle panes forward (View, List, Reading) |
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Shift+Tab |
Cycle panes backward |
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Alt + Left |
Back to previous folder |
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Alt + Right |
Forward to next folder |
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Shift+F11 |
Reset all Active Mail messages |
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Shift+Ctrl+F11 |
Reset Correspondent Active Mail only |
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Ctrl+F11 |
Reset Bulk Active Mail only |
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Ctrl+A |
Select All |
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Ctrl+X |
Cut |
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Ctrl+C |
Copy |
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Ctrl+V |
Paste |
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Shift+Start NEO |
Starts NEO without opening a catalog |
|
Shift+Ctrl+Start NEO |
Starts NEO and resets Workspace and Toolbar back to default |
Symbols
Message status symbols
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High Importance (otherwise blank) |
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Correspondent class |
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Bulk Mail class |
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Filed to folder |
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Unread (Read messages show as blank) |
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You replied |
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You forwarded |
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New or draft |
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Waiting to be sent (in Outbox) |
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Flagged - Colored (plus 5 other colors) |
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Flagged - Complete |
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Remove Flag |
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In Active Mail folder |
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Make Inactive |
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In Active Mail folder and To Do set |
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To Do – Low priority |
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To Do – Normal priority |
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To Do – High priority |
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Remove To Do |
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Kept |
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Attachment |
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Note attached to message |
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Note and attachment |
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Sent message (otherwise blank) |
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Digitally signed - Valid |
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Digitally signed - Invalid |
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Meeting Request - Sent |
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Meeting Request - Declined |
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Meeting Request - Accepted |
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Meeting Request - Tentatively Accepted |
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Task Request - Sent |
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Task Request - Accepted |
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Task Request - Declined |
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Delivery Report - Read |
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Delivery Report - Non-read |
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Delivery Report - Delivery |
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Delivery Report - Non-delivery |
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Delivery Report - Other |
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Message Recall - Success |
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Message Recall - Failure |
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NEO Folder symbols
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Folder is Hot flourish (any folder with a red star is Hot) |
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Active Mail |
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To Do |
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Flagged |
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Kept |
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Unread |
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Correspondent |
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Bulk Mail |
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Spam Senders |
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Category |
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Date |
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Attachment (various) |
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Saved Search |
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Outlook view Folder symbols
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User folder |
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Quick File designated folder |
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Inbox |
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Outbox |
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Sent Items |
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Deleted Items |
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Drafts |
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Junk E-mail |
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Contacts |
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Non-email (Calendar, Journal, Notes, Tasks) |
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Filter symbols
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Filter folders with Unread messages |
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Filter folders with Active messages |
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Filter Correspondent messages |
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Filter Bulk Mail messages |
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Filter Unread messages |
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Filter Not Filed messages |
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Filter Active messages |
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Filter To Do messages |
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Filter Flagged messages |
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Filter Exclusive To - you are in To alone |
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Filter To - you are in To alone or with others |
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Filter Cc - you are in the Cc or Bcc alone or with others |
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Filter received messages |
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Filter sent messages |
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Toolbar (command) symbols
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New message |
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Print message |
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Delete message |
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Reply to message |
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Reply to All addressees |
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Forward message |
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Categories (open category picker) |
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Send/Receive messages |
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Block Spam Sender |
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Address Book |
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Fast synchronization |
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Full synchronization |
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Open Outlook |
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Find Correspondent |
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Search for Conversation |
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New Search |
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Search in Folder |
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Jump to Folder |
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Back to previous folder |
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Forward to next folder |
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Other symbols
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Help |
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Undo |
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Redo |
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Catalog |
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Folder Properties |
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Category |
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Master Category |
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Search - Update word index |
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Search - Save current search |
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Search - Choose search folder |
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New Mail - Hot message arrive (in the Tray) |
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New Mail - Correspondent message arrive (in the Tray) |
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New Mail - Bulk Mail message arrive (in the Tray) |
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Folder List Filter - Tree order |
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Folder List Filter - Alphabetical order |
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Folder List Filter - Recently-used order |
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Previous message |
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Next message |
Privacy
Policy
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Copyright and Trademark Notices
© Copyright 1998-2022 by Caelo Software B.V.. All
rights reserved
de Vlasakker 4 5555 LH Valkenswaard
Netherlands
Caelo, NEO, NEO Find, NEO Email Finder and Nelson Email Organizer are trademarks of Caelo Software B.V.
Microsoft, Outlook, Exchange, Outlook
Express and Windows are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
Portions of this program Copyright 1982-1998 Pervasive Software Inc. All Rights Reserved.