Error: The requested folder was not found (FolderId = xx)

Topic T1198 Applies to NEO Pro


Occasionally a defined rule becomes corrupt pointing to a wrong folder resulting in persistent synchronization errors which are not resolved with a catalog rebuild.


First reboot your system. If the problem persist make sure a catalog rebuild is not correcting the problems.

If not resolved, perform following steps to redefine folder Id for this rule.
Last updated: 16 Apr 2010