Duplicate messages when using Outlook 2007 with SP2 in Cached Exchange mode
Applies to NEO Pro (build 438 or earlier) and NEO Find (build 180 or earlier)
Problem When running Outlook 2007 with SP2 in Cached Exchange duplicates may appear within NEO for either sent or received messages under certain conditions. A full synchronization of NEO will always remove these duplicates.
Note: When you are having duplicates which are not resolved with a full synchronize or when you are not running Outlook 2007 with SP2 in Cached Exchange mode, please check solutions in following KB article: T1012.
The latest versions of NEO Pro (build 440 or later) and NEO Find (build 182 or later) are solving these duplicates. You can download the latest version from our download page and install over your current version.