Error: 8002801D-20: Library not registered

Topic T1041 Applies to All NEO products


NEO uses an invisible copy Outlook to execute the Send/Receive command. This error occurs when the invisible copy Outlook is unable to access the CommandBars object.


This problem is caused by a damaged installation of the Microsoft Office automation library. Please repair or reinstall Microsoft Office. For instructions on how this can be done, refer to Knowledge Base article T1141 - Repairing Outlook Environment Problems

Last updated: 03 Mar 2004