About things in NEO we can't easily fix

Topic T1003 Applies to All NEO products


Outlook and its infrastructure provide a rich environment for implementing add-on applications such as NEO. However, some actions are simply not possible or very difficult because of defects and deficiencies in the programming interface provided to us by Microsoft. We forward many operations along to Outlook to perform for us, and in many cases it’s not possible to control how these operations are performed.

We appreciate that this makes some actions awkward, and we’d love to fix them (we often do), but can’t in every case. Although we continually look for solutions, here are some of the things we currently can’t easily fix.


Last updated: 15 Jun 2003