Eric Hoddenbagh - Information Security Officer
Receives approx. 50 emails a day and saves .5 to 1 hour a day
Managing projects that span multiple offices globally, I rely mostly on email for communication. To keep track and to be able to find information, I created project and recipient folders in Outlook and moved the emails manually. NEO does this automatically. For projects I use the Category field.
Because of online storage limitations I need to move my email to off-line PST files now and then. With NEO I will still be able to see all those emails pertaining to projects or recipients in one view. This would be nearly impossible with Outlook.
Aside from my daily business I do get a lot of newsletters and don't want those to clutter up my inbox. The bulk mail feature is a great support in managing those lists. I can plan some time in my schedule to review the newsletters later and concentrate on the issues that need immediate attention.
I do receive a lot of email attachments and finding them was a chore in Outlook. Now in NEO it's easy with the attachment tab, just look or search under the extension, and get the entire list of attachment names. Easy to sort and compare versions.
Finally, the support I receive when I have questions is superb! The developer/support team is very close to the user and it show in response times and delivered solutions. Thanks Caelo!
Why am I rambling, just download a trial version and see for yourself. Use it and love it!! And no, I'm not being paid or coerced to say these things, nor do I work for Caelo :)
Daniel Endy – Technology Executive
Saves 3/4 hour a day with NEO
NEO helps me process email the way I want. Outlook makes me process
email inefficiently and make searching and finding old or related
emails extremely difficult and slow. I always felt out of control
and was often missing things I wanted to remember.
Now that I have NEO, I feel totally in control of my email. It
works the way I want, I don't forget items and I can find related
emails instantly. And I can execute searches 100's of times faster
than in Outlook. Plus I can save a frequent search and put a link
to it in my hot list for easy access later.
I like to process my email by working mainly with the Active
Mail view. I start with a view of all my Active, non-bulk, email.
I can view mail easily and I control if it gets marked "read"
or left "unread". (I can't stand the way Outlook marks
my mail "read" and makes it so hard to mark a message
unread again. And vice-versa.)
Plus I can view or hide "read" mail and "bulk"
mail from the Active view with a single button click for each. I
know people who manage their email in a similar fashion by deleting
email that they are done with. I envied them, but I could not delete
my email. This is like killing off memories. My brain forgets enough
on its own without me making things worse by deleting old emails
NEO makes it easy to keep my old mail for my archive without needing
to move it somewhere right away. I like to keep old mail partly
because my memory isn't as good as I'd like and partly because I
consider it a kind of daily journal for posterity. My grandkids
might want to know what Grandpa did every day way back in the 2000's!
And then there's the ability to Jump
to all related email to a particular correspondent! I use this
feature daily to Jump to a view of all the email send to and received
from a particular correspondent. I was always frustrated by the
way Outlook would not let me view send and received together and
the way it would not allow me to view email from multiple folders
easily. NEO simply DOES this by default! This seems completely obvious
in hind sight, but it hasn't been obvious to Microsoft and they've
been at it for almost 10 years.
I also love the way NEO allows me to group multiple email addresses
together as a single correspondent. This is SO logical.
The list of great features that save time and allow me to process
mail more logically is too long to fully relate here. This doesn't
even scratch the surface, but they're the main things I appreciate
I love NEO and I can't wait for the next release, and the next,
and the next. Microsoft is too complacent to make Outlook this logical
and useful. I'm just glad the NEO guys were motivated enough to
Tang Weng Sing – IT Manager
Saves 1 to 2 hours a day with NEO
As an IT professional, email has become the main channel of communication
with customers, partners, project staff and consultants. While the
rise of email as the dominant form of communication is largely due
to its ease to be persisted (for archival purposes) among other
factors, it is also the main contributing cause to the demise of
In my profession, it is critical to store all the emails for archival
purposes and it is no wonder that over a span of several years,
the email archive, kept with the initial premise of easy retrieval,
turns into an overwhelming quagmire of emails that one gets trapped
It is really a challenge to be able to quickly and easily retrieve
the relevant mails of correspondences when the need arises. How
do I achieve that before NEO comes into the picture? I consciously
and semi-dutifully classify the incoming mails into their appropriate
folders, which takes up a whole lot of my time. This seems to me
as increasingly impossible given the number of emails that floods
my account daily. In conjunction, I also made use of the Search
function of Microsoft Outlook, which seems to abide to the SLOW
and STEADY principle. I would prefer FAST and STEADY though, which
I want my cake and I want it my way. I want to be able read my
emails, and retrieve them easily, but NOT having to spend time managing
them. NEO makes that possible. Now my emails are automatically classified
according to correspondents, dates, status and bulks
(for my newsletter subscriptions) without the need to lift a finger.
Important correspondents such as my customers are flagged out automatically
under the "Hot" view so that I filter out all incoming
emails from them immediately at a glance.
Of course, NEO offers a great deal of other nifty features that
pampers me beyond a doubt. Truly, and finally, there is an email
program that is created by someone who actually USES emails.
Lastly, from the technical front, I like the way that NEO
unobtrusively sits on top of Microsoft Outlook, making absolutely
no changes to the latter. The concept of having multiple views (or
indexes) of one physical copy of email is pretty neat! Now, I can
have an email and have it logically and intuitively classified as
both "Technical" and "Customer XYZ", without
creating copies of the email.
NEO is simple, fast and most importantly, lets you use emails the
way it should have been.
Julian Moorhouse – IT Manager
Saves 1 to 2 hours a day with NEO
I am one of several people in my company that uses NEO as my email
organizer. Being an IT manager, I get a lot of emails each day.
Here are some points about the main uses and benefits NEO gives
Any search, regardless of your mailbox's size, is almost instantaneous.
When performing the same search in Outlook (5000+ emails in multiple
folders), it is miserably slow. If you are on the phone and need
to find an email you received a year ago that is hidden somewhere
within your mailbox, this can be incredibly handy (yes I have done
Since the only feature I use in Outlook other than email is the
calendar, I simply consider Outlook as my calendar and Neo as my
email client. After all, both programs are a simple alt-tab away.
As far as I am concerned, using alt-tab to switch between email
and calendar is no more time consuming than switching from email
to calendar views in outlook.
In regards to the difference between outlook and Neo, the thing
that stands out the most for me is the Active
mail view. Since upon receipt, the majority of emails I receive
are filed away in different folders through the use of rules. Active
mail view in Neo makes a once time consuming task simple. Before
Neo, when I opened outlook in the morning, all new mail is processed
against my rules and any that matched got moved to their relevant
folders. Then because outlook gives no indication of where any new
emails received are moved to, I have to scan down the "folder
list" and look inside every folder that has unread mail in
it. This was quite a pain and in the end I decided to remove most
of my rules and process/move each email as I read them. With Neo,
I can still have outlook rules moving all new emails into the right
folders, but instead of then having to open several folders in order
to read my new mail, all I have to do is open up Neo's "Active
mail view" and there are all of my new emails in one long list,
regardless of what folder they are stored in.
Another example is that if you have an email in your inbox that
you have read and want to file away in a folder somewhere, but still
needs to be acted upon. In outlook, your choices are to either keep
it in your inbox and marking it as unread, risking the possibility
of it getting lost amongst every other email in your inbox, or file
it away in a folder risking the possibility of forgetting to check
that folder at a later date. In Neo, you can still neatly file the
email away in its relevant folder, but also either keep it active
so it shows up in your "active mail view", or you can
drag it into your "to do" folder which is simply a shortcut
to the actual email stored somewhere else. Then, when you have acted
upon the email, you simply set the email as inactive and it will
disappear off the "active mail view" but still be stored
in what ever folder you put it in.
I fully recommend this product as the best email organizer around
since as far as I am concerned; there is nothing out there that
comes close to being able to be compared to NEO.
Jenn Davis – Technical Consultant
Saves 2 to 3 hours a day with NEO
I work as the technical consultant to several high-ranking managers
at an IT federal consulting firm. My job is to review, consolidate
and report on all IT projects currently on task. We currently support
6 main project groups and over 50 individual tasks.
Every day I get emails that need to be reviewed and consolidated.
Neo is a godsend for helping me quickly spot important emails.
One of the most important features for me is the ability to easily
re-sort messages according to correspondent.
I can find all the emails from the CIO quickly, without having to
sort and re-sort the mailbox.
The other incredible feature of NEO is the ability to view all
my attachments in one place. Outlook is the document sharing system
used by all managers - and I can get the same document sent several
times in several revisions. With the attachments tab, I can stay
on top of where the document is and who has the latest copy.
Lastly - and just a crucial - is the search
capability. The ability to index ALL the mail against a single
word or phrase has become mission-critical to my daily routine.
I learned of Neo from an online review - and I'm GLAD I did!