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Reference

 

Keyboard shortcuts

 

Main folders

F8

Go to Inbox

F11

Go to Active Mail

F10

Go to To Do folder

Shift+F10

Go to Flagged folder

Launching weblinks

Click link

Launch weblink in current browser window

Shift+Click link

Launch weblink in new browser window

Switching Views within NEO

Alt+H

Switch to Hot view 

Alt+C

Switch to Correspondent view

Alt+B

Switch to Bulk Mail view

Alt+G

Switch to Category view 

Alt+U

Switch to Status view 

Alt+D

Switch to Date view 

Alt+A

Switch to Attachment view 

Alt+O

Switch to Outlook view

Alt+S

Switch to Search view

Alt+V

Toggle Conversation View on/off

Organizing and Categorizing Messages

Ctrl+I

File to Quick File folder (or Backspace if so configured)

Ctrl+Alt+V

Display Quick File Recent menu (or Backspace if so configured)

Shift+Ctrl+V

File to folder

Ctrl+T or Alt+Z

Categorize message (open Category Picker) 

Ctrl+Alt+T or Ctrl+Alt+Z

Open Category Picker with focus in edit box

Shift+Ctrl+T

Edit category in reading pane 

Shift+Ctrl+F3

Find Category - go to view to set filter

Shift+Ctrl+E

Re-organize Message

Shift+Ctrl+X

Block Spam Sender

Changing Message Status

Ctrl+B

Edit Subject in Reading Pane

Spacebar or Ctrl+Q

Mark as Read

Shift+Spacebar or Ctrl+U

Mark as Unread

F12

Make Inactive (or Backspace if so configured) 

Shift+F12

Make Active (or Shift+Backspace if so configured) 

Alt+0 / `

Remove To Do 

Alt+1

To Do - High 

Alt+2

To Do - Normal 

Alt+3

To Do - Low 

Ctrl+G

Flag using default Flag

Shift+Ctrl+G

Remove Flag

Ctrl+K

Keep 

Ctrl+P

Print

Message Actions

Ctrl+N

New Message

Ctrl+E

New Message To Correspondent

Ctrl+O or Enter

Open Message

Ctrl+R

Reply

Shift+Ctrl+R

Reply All

Ctrl+F

Forward

Del or Ctrl+D

Delete (move to Deleted Items)

Shift+Del

Permanent Delete

Ctrl+S

Save message to Drafts (when message is open)

Ctrl+Enter

Send message (when message is open)

Ctrl+Alt+N

Open message Note editor

Alt+Enter

Message properties

Jumps to other areas

Ctrl+J

Jump to (Correspondent) Folder

Ctrl+F3

Find Correspondent

Shift+Ctrl+F3

Find Category

Shift+Ctrl+F

New Search

Ctrl+Alt+F3 or Alt+X

Search in Folder

Ctrl+Alt+F

Search on Conversation 

Ctrl+Shift+O

Open Contact

Folder List

Ctrl+H

Make folder Hot 

Shift+Ctrl+H

Remove folder from Hot 

Shift+Ctrl+V

File to folder

Alt+Del

Remove folder  (does not delete messages)

Del or Ctrl+D

Delete folder  (deletes messages)

F2

Rename folder

Shift+Ctrl+E

New folder

Num +

Expand current folder in Folder List

Num -

Collapse current folder in Folder List

Shift+Ctrl+Num +

Expand all folders from anywhere in list

Shift+Ctrl+Num -

Collapse all folders from anywhere in list

Switching to Outlook

Ctrl+0

Switch to Outlook current location

Ctrl+1

Switch to Outlook Inbox

Ctrl+2

Switch to Outlook Calendar

Ctrl+3

Switch to Outlook Contacts

Ctrl+4

Switch to Outlook Tasks

Ctrl+5

Switch to Outlook Notes

Ctrl+8

Switch to Outlook Journal

New Outlook Items

Shift+Ctrl+A

New Outlook Appointment

Shift+Ctrl+C

New Outlook Contact

Shift+Ctrl+J

New Outlook Journal Entry

Shift+Ctrl+K

New Outlook Task

Ctrl+N

New Outlook Message

Shift+Ctrl+N

New Outlook Note

Working with the List and Reading Pane

Ctrl + Up or Ctrl + ,

Move to previous message

Ctrl + Down or Ctrl + .

Move to next message

Shift+Ctrl +Alt Up/Down

Scroll List Pane without changing focus

Home

To first message or start of message

End

To last message or end of message

Alt+V

Toggle Conversation View on/off

Right Arrow ()

Expand conversation (in Conversation View)

Left Arrow ()

Collapse conversation (in Conversation View)

Alt+Enter

Message properties

 

Ctrl+Alt+Up

Reading Pane On

Ctrl+Alt+Down

Minimize Reading Pane

Ctrl+Shift+Up

Increase Reading Pane

Ctrl+Shift+Down

Decrease Reading Pane

Ctrl+Shift+PageUp

Maximize Reading Pane

Ctrl+Shift+PageDown

Restore Reading Pane

Actions generally available anywhere

F1

Help

Ctrl+F3

Find Correspondent - go to view to set filter

Shift+Ctrl+F3

Find Category - go to view to set filter

Shift+Ctrl+F

New Search

Ctrl+Alt+F

Search on Conversation 

F3

Filter folder names of current view

F10

Go to To Do folder 

Shift+F10

Go to Flagged folder 

F8

Go to Inbox

F11

Go to Active Mail 

Shift+Ctrl+B

Open Address Book

Ctrl+L

Toggle filter on/off 

Shift+Ctrl+L

Clear filter 

Ctrl+M or F9

Send/Receive Mail

Tab

Cycle panes forward (View, List, Reading)

Shift+Tab

Cycle panes backward

Alt + Left

Back to previous folder

Alt + Right

Forward to next folder

Shift+F11

Reset all Active Mail messages 

Shift+Ctrl+F11

Reset Correspondent Active Mail only 

Ctrl+F11

Reset Bulk Active Mail only 

Ctrl+A

Select All

Ctrl+X

Cut

Ctrl+C

Copy

Ctrl+V

Paste

Shift+Start NEO

Starts NEO without opening a catalog

Shift+Ctrl+Start NEO

Starts NEO and resets Workspace and Toolbar back to default

 

Symbols

Message status symbols

Important

High Importance (otherwise blank)

CorrespondentSmall

Correspondent class

Bulk

Bulk Mail class

image005

Filed to folder

Unread

Unread  (Read messages show as blank)

image107

You replied

image008

You forwarded

New or draft

Waiting to be sent (in Outbox)

Flagged - Colored (plus 5 other colors)

Flagged - Complete

Remove Flag

image013

In Active Mail folder

immMakeInactive

Make Inactive

image015

In Active Mail folder and To Do set 

To Do Low priority 

To Do Normal priority 

To Do High priority 

immToDoRemoved

Remove To Do

Kept 

image020

Attachment

Notes_small

Note attached to message

NotesPaperClip_small

Note and attachment

image021

Sent message (otherwise blank)

Digitally signed - Valid

Digitally signed - Invalid

Meeting Request - Sent

Meeting Request - Declined

Meeting Request - Accepted

Meeting Request - Tentatively Accepted

Task Request - Sent

Task Request - Accepted

Task Request - Declined

Delivery Report - Read

Delivery Report - Non-read

Delivery Report - Delivery

Delivery Report - Non-delivery

Delivery Report - Other

Message Recall - Success

Message Recall - Failure

 

 

NEO Folder symbols

Folder is Hot flourish (any folder with a red star is Hot) 

Active Mail 

To Do 

Flagged

Kept 

Unread 

CorrespondentLarge

Correspondent

Bulk Mail

Spam Senders

Category 

Date 

Attachment  (various) 

Saved Search 

 

 

Outlook view Folder symbols

User folder

Quick File designated folder

Inbox

Outbox

Sent Items

Deleted Items

Drafts

Junk E-mail

Contacts

Non-email (Calendar, Journal, Notes, Tasks)

 

 

Filter symbols

Filter folders with Unread messages

Filter folders with Active messages 

CorrespondentLarge

Filter Correspondent messages

Filter Bulk Mail messages

Filter Unread messages 

Filter Not Filed messages 

Filter Active messages 

Filter To Do messages 

Filter Flagged messages 

Filter Exclusive To - you are in To alone 

Filter To -  you are in To alone or with others 

Filter Cc - you are in the Cc or Bcc alone or with others 

Filter received messages 

Filter sent messages 

 

 

Toolbar (command) symbols

New message

Print message

Delete message

reply_purple16b_h

Reply to message

reply_all_purple16b_h

Reply to All addressees

forward_green16b_h

Forward message

Categories (open category picker) 

Send/Receive messages

Block Spam Sender

Address Book

Fast synchronization

Full synchronization

Open Outlook

Find Correspondent

Search for Conversation 

New Search

immFolderSearch

Search in Folder

Jump to Folder

Back to previous folder

Forward to next folder

 

 

Other symbols

Help

Undo

Redo

Catalog

Folder Properties

Category 

Master Category 

Search - Update word index

Search - Save current search 

Search - Choose search folder

New Mail - Hot message arrive (in the Tray) 

New Mail - Correspondent message arrive (in the Tray)

New Mail - Bulk Mail message arrive (in the Tray)

 

Folder List Filter - Tree order

 

Folder List Filter - Alphabetical order

 

Folder List Filter - Recently-used order

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Copyright and Trademark Notices

  Copyright 1998-2010 by Caelo Software B.V..  All rights reserved
de Vlasakker 4  5555 LH Valkenswaard  Netherlands

Caelo, NEO, NEO Find, NEO Email Finder and Nelson Email Organizer are trademarks of Caelo Software B.V.

Microsoft, Outlook, Exchange, Outlook Express and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Portions of this program Copyright 1982-1998 Pervasive Software Inc. All Rights Reserved.